RAK Ceramics

RAK Ceramics is one of the largest ceramics brands the world. Specialising in ceramic and gres porcelain wall & floor tiles and sanitaryware, the company has the capacity to produce 123 million square metres of tiles and 5 million pieces of sanitaryware per year at it's state-of-the-art plants across the United Arab Emirates, India and Bangladesh.

Founded in 1989 and headquartered in the United Arab Emirates, RAK Ceramics serves clients in more than 150 countries through their network of operational hubs in Europe, Middle East and North Africa, Asia, North and South America and Australia. Across global operations the company employs approximately 15,000 staff from more than 40 nationalities. RAK Ceramics is a publicly listed company on the Abu Dhabi Securities Exchange in the United Arab Emirates and as a group has an annual turnover of approximately US$1 billion.

RAK Ceramics guarantee and warranty details:

  • Sanitaryware (excludes serviceable parts): 25 years
  • Kitchen sinks: 10 years
  • Cistern internals: 5 years
  • Cistern frames: 2 years
  • Toilet seats: 2 years
  • Taps (excludes serviceable parts): 15 years
  • Acrylic baths: 25 years
  • Radiators: 5 years
  • Tiles: 10 years
  • Accessories: 2 years
  • Mirrors: 2 years
  • Cabinets: 2 years
  • Furniture: 2 years
  • Furniture runners & hinges: lifetime
  • Serviceable parts (ceramic disc cartridges, thermostatic shower cartridges, non-metal shower heads & hoses): 12 month warranty against manufacturing defects